The permitting platform for the AI era

Streamline complex processes and simplify services for your community with the innovative permitting platform for modern government.  

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Red brick Calhoun County Courthouse with white columns and a clock tower under a partly cloudy sky.
“GovWell speeds up the permit review process by allowing AI technology to quickly compare new submissions with previously approved permits. It also gives our citizens and developers 24-hour access to submit plans, permits, and drawings directly to city staff.”
Jackson Hodges, Public Relations Director
Anniston, AL
20,903 Population
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IMPACT

A better permitting experience
for staff and your community

01

Reduce back-and-forth

AI flags common mistakes before submission, helping permit appllications get approved faster and saving staff time
02

Transparency at every step

Clear status updates and 24/7 AI assistance mean fewer calls to the front desk and more visibility for applicants
03

Support economic growth

Predictable permit timelines let builders break ground, businesses open on schedule, and homeowners finish projects without delays.
TESTIMONIALS

Join municipalities and counties in 35+ states using GovWell

Dennis Guffey
Code Enforcement Officer

“If it wasn’t for GovWell, I don’t know if I would still be doing this. My stress level was through the roof before, and within the first week of using it I noticed the difference.”

Nederland, TX
17,800 Population
Jennifer Tipton
Zoning Administrator

“A contractor emailed me to share that GovWell was the best software out of all the ones he deals with. That was so great to hear.”

Black Mountain, NC
9,100 Population
Ashley Bailey
Former Staff Liaison

“Everything we do is in step with GovWell and their customer service to the applicant has been amazing.”

Hutto, TX
42,700 Population
Emily Brewer
Senior Planner

“Really feels like a step into the 21st century — into systems that are modern, accessible, and designed for how small municipalities like ours actually work."

Brevard, NC
7,900 Population
KEY FEATURES

One platform from
intake to inspection

Keep applicants informed, automatically

Community members apply, upload documents, and track status in one place, with automatic updates and 24/7 answers from the AI Community Assistant.

Verify contractors
before work begins

Track licenses with automatic expiration alerts, so unverified contractors can't pull permits.

Catch issues
before staff review

AI AutoCheck reviews every application against your local code at submission, flagging missing information and code conflicts.

Keep every reviewer
on the same page

Mark up plans, leave comments, and compare versions in one workspace, without needing a third-party app.
Digital architectural plan with user comments from Ben Dawson and initials BD and JF, zoom control set to 0.5x.

Complete inspections from the field

Track inspections, log results, and capture photos from any device..

See what's slowing permits down

Track permit and inspection trends by status, type, and reviewer. Spot bottlenecks, balance workloads, and adjust before delays compound.

AI that works alongside
your team at every step

Mobile inspection form with photo capture option and comments section showing building interior photos.
Code enforcement case interface showing case details, workflow steps, and submitter contact information.
Digital plan review interface showing floor plan with review comments and markers.
GovWell AI Assistant chat window showing input box and sample questions about permits and applications.
PRODUCT FEATURE

The fundamentals, done right

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Workflow automations

Trigger notifications, status changes, and routing automatically based on your rules
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Public portal

A clear, branded portal where applicants submit, pay, and track every permit
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Payments and fees

Calculate fees from your local schedule and accept online payments
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Document generation

Generate permits, notices, and approval letters from your templates
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Security and privacy

Enterprise-grade security including SOC 2 Type II certification
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GIS integrations

Connect every permit to its parcel and property data through Esri ArcGIS
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KEY METRICS

Clarksville, Indiana cut permit issuance time in half

5 days
Median time to issue a permit today, down from 11 days in 2018
12%
More permits processed than in 2018, while cutting issuance time by more than half
Aerial view of a suburban neighborhood with autumn trees and a distant city skyline under a partly cloudy sky.
DEMO

The full permit process, from start to finish

GovWell dashboard showing building permits with a map highlighting locations and a table listing permit records submitted by Bruce Wayne.GovWell dashboard showing Building Permits section with map markers and a table listing permit records submitted by Bruce Wayne.
Group of people seated facing a woman presenting with a laptop and large screen in a meeting room.

Go live with confidence

Rolling out new software shouldn’t disrupt day-to-day operations. Our team brings firsthand public sector experience and works alongside your staff to configure workflows, migrate data, and train teams so the system works from the start.

FAQS

Frequently
asked questions

01
Who uses GovWell for permitting?

Building officials, permit technicians, plan reviewers, and inspectors, as well as the contractors, homeowners, and developers submitting applications. GovWell is designed to serve both sides of the process.

02
What types of permits does GovWell support?

GovWell supports the full range of permit types: building, electrical, plumbing, mechanical, grading, demolition, and more. Workflows are fully configurable, so your team can set up any permit type to match how your jurisdiction actually operates.

03
How does GovWell handle inspections?

Inspectors can schedule, manage, and document inspections from the field from any device using our mobile app. Community members can request inspections online, see scheduled times, and get automatic updates on results. Everything is logged and connected to the permit record automatically.

04
What does implementation look like?

A dedicated Deployment Strategist configures your workflows, migrates your data, and trains your team. Most jurisdictions go live in weeks, not months, and we stay involved after launch to make sure everything continues to work for your community.

05
How is GovWell different from other permitting software?

GovWell combines modern usability, purpose-built AI, and a support model that treats you like a partner. Staff actually use GovWell because it's intuitive — and when you need help, you reach a real person who knows your setup.

Make everyday

Service delivery

Payments

Planning & zoning

Permitting

Licensing

Code enforcement

Plan review

Service delivery

Payments

Planning & zoning

Permitting

Licensing

Code enforcement

Plan review

Service delivery

Payments

Planning & zoning

Permitting

Licensing

Code enforcement

Plan review

Service delivery

Payments

Planning & zoning

Permitting

Licensing

Code enforcement

Plan review

easier with Govwell

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