Pricing
GovWell is affordable for towns, cities and counties of all sizes.
Get in touch for custom pricing based on your needs.
Get in touch for custom pricing based on your needs.
For Small Towns
Up to 10,000 residents
Implementation & Training
Data Migration
Dedicated Support (Phone, email and chat)
GIS Integration
Unlimited Users
For Growing Communities
10,000-25,000 residents
Implementation & Training
Data Migration
Dedicated Support (Phone, email and chat)
GIS Integration
Unlimited Users
For Cities and Counties
25,000+ residents
Implementation & Training
Data Migration
Dedicated Support (Phone, email and chat)
GIS Integration
Unlimited Users
FAQs
How is pricing determined?
Pricing is determined by two factors: the size of your jurisdiction, and the modules you decide to purchase. Get in touch and we can provide a more specific quote for your jurisdiction based on your needs.
What modules are available?
GovWell offers modules for most departments:
- Building Permits and Inspections (includes Plan Review)
- Planning and Zoning (includes Plan Review)
- Code Enforcement
-Licenses
- Other Permits
- Public Works
- Fire Department
- Building Permits and Inspections (includes Plan Review)
- Planning and Zoning (includes Plan Review)
- Code Enforcement
-Licenses
- Other Permits
- Public Works
- Fire Department
How many users / seats will I get?
Unlimited! We don’t charge based on number of users. If you’ve bought GovWell, we want as many people in your agency to benefit as possible.
How much is support?
Free! We don’t charge for support.
What kind of support do you provide?
We know sometimes you just want to speak to a human who understands your situation, rather than having to educate a new support person every time you have an issue or question.
When you purchase GovWell, you'll be assigned a dedicated Customer Success Manager. This point of contact will be responsible for implementation, training, and ensuring your ongoing success after go-live. You can contact your Customer Success Manager via live in-app chat, email, or phone during business hours if you have any issues or questions.
When you purchase GovWell, you'll be assigned a dedicated Customer Success Manager. This point of contact will be responsible for implementation, training, and ensuring your ongoing success after go-live. You can contact your Customer Success Manager via live in-app chat, email, or phone during business hours if you have any issues or questions.
What other costs are there?
None! GovWell’s pricing is all inclusive and transparent. You’ll never be surprised by additional costs for things like support or system modifications.
How are your contracts structured?
Our contracts are structured as standard SaaS agreements, so we bill you annually for your total subscription amount. GovWell contracts are a minimum of 1 year, but many customers prefer to sign agreements for between 3-5 years to lock in discounted pricing.
I’m worried GovWell is too expensive for my agency.
We understand budget constraints. We’ve helped many other jurisdictions to secure budget for new software through grants, fee increases, and building strong business cases to political leadership. We’re here to help, so get in touch and we can share what’s worked for other jurisdictions in a similar position.
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